Klantreis
Together we make the journey through your project. During this journey we work together,
we are involved from the start, we know the issue and find the right solution.
We care beyond vision

Customer

Step 01
Get to know our solution
Your idea is discussed and tested for feasibility. The solution and the plan are presented and discussed.
We start the project together with our project manager. We write the project plan, make the project planning and ensure that all aspects of the project are discussed, and the expectations of the solution are known.
Step 02
Starting together


Step 03
We build your solution
Your solution is built by us. The entire production of your solution takes place at Kobobss, both mechanically, electrically aswell as software.
The FAT (Factory Acceptance Test) takes place at Kobobss in Yerseke. From there, we go through and test the solution as discussed. The FAT is an important step in the journey to make the installation at your location run as smoothly as possible. A successful FAT is concluded with the signing of the FAT document. One step closer to the solution at your location.
Step 04
Ready for installation


Step 05
Installation
The installation at your location is taking place, the turnkey solution is being placed in your production process.
An important aspect of our installation is training operators. We make sure that your employees are completely familiar with our solution.
Step 06
As a whole with each other


Step 07
Successfully installed
Your solution is live! After a successful SAT (Site Acceptance Test) the solution is being used and you can start producing without worries. From now on every single product is completely checked.
Most of the time we stay a little longer for support at your location to make the start and using of the solution without any problems.

Reassured Customer
O
Our journey does not end here, we stay connected with the solution in your production process.
All the products you produce with care, are sent to
your customers with the correct quality requirements. That is very reassuring.
We realize that you want to focus on your own business operations and do what you are good at.
That is exactly where our Customer Care department adds value with the following services:
- Customer Service
- Spare Parts Service
- Inspectie en Service Contracten