At our Customer Care department, you will find motivated and experienced Service Engineers that will support you in all service-related matters. Of course, with a continuous focus on a lasting relationship. They will provide remote and field support, maintenance, installation, training and qualification.
To guarantee an optimal uptime and shorten the Mean Time To Repair (MTTR), Kobobss offers the opportunity to provide the correct parts in the right time and place.
Inspection and Service Agreements
Both services, Customer and spareparts service are coming together in our Inspection and Service Agreements, also known as Service Level Agreements. These contracts aim to increase system availability and productivity of the systems, to keep the equipment in the best condition and to make clear agreements in terms of price, delivery time and responsiveness.
You can always fall back on them!
After the self-installed smart cameras have been replaced by the PackCheck Flex from Kobobss, there is a solid solution that fully checks every package.
“In addition to choosing this solid solution over the smart camera, the choice for Kobobss was made because of the knowledge, experience and service. You can always fall back on Kobobss Customer Care in case of questions. “Arno Sanberg, de Menken Keuken
Een mooie slimme innovatie !
Voor het verpakken van onze bevroren aardappel producten slaan wij het product op in de vriescel.
Deze oplossing helpt ons om productGerbert Loeffen, Agristo
What is important to us
At Kobobss we are sincere, committed and proud to be a loyal and reliable partner for you. We add value to your process in an open and honest way.
Because our solutions are produced at Kobobss, just like our software. You can always rely on our knowledge and skills, with which we are always ready for u.
We think it is important to continue to take care of our products. This way we not only take care of our solutions, but also of your process.